New Patient Experience

Welcome to Our New Patients!

On behalf of our entire dental team, we welcome you to our office. We’re sure that you’ll find the atmosphere friendly, the office comfortable and our service exceptional.

Our commitment is to provide you with leading periodontal care that will enhance the quality of your life. We are proud to offer you and your family the services of our state-of-the-art office, highly trained staff and the personal expertise of Dr. Sayre-Carstairs – one of the regions finest periodontists.

Your First Visit with Us

What will happen at my first visit to the San Luis Obispo or Paso Robles office?

First, a full medical and dental history will be necessary. Past and present medical and dental treatment, medications, home care routine and habits will be discussed. Please be prepared with a list of current medications and your physician’s name and contact information.

If you require premedication due to artificial valves or joints, heart murmurs, severe diabetes or hypertension, please inform us of such and take your antibiotics as prescribed.

If you have dental insurance, please remember to bring your insurance card. We will make a copy for your records. A complete set of current x-rays may be needed for the evaluation. If you do not have one, our office will be happy to take the x-rays and provide another copy for your referring dentist, if needed. The amount of bone loss, tissue loss and mobility of the teeth will be precisely charted. Your bite will be evaluated.

Depending on the condition of your gum tissue, the exam should be relatively painless. If your gums are very inflamed, topical medications can be used to make the exam easier for you. Just ask for medication if you feel you would benefit from its use. A treatment plan will be developed with you and your dentist to restore the health of your gums. If you are a minor (under age 18) you must be accompanied by a parent or guardian at your appointments.

Financial Policy / Dental Insurance

Our office has flexible payment options to ensure any portion not covered by dental insurance is affordable. These include:

  • Cash
  • Check
  • Master Card or Visa
  • Care Credit – a healthcare credit card
  • Customized payment plans as needed, which need to be communicated with our financial coordinator.

For those patients with dental insurance, we will file all claims for you, as well as any follow-ups or appeals as needed. The amount insurance will pay is determined by your coverage as issued by your insurance company. We are always available to help you make the best use of the benefits you have available. At all times, you can be confident that we will always provide you with our best services without regard to the limitations imposed by your insurance coverage. Anything else would violate our commitment to you as our patient.

Reserve Your Personal Consultation Today!

Take advantage of the leading periodontal office in the SLO area. Call Dr. Sayre-Carstairs, “The Laser Periodontist of San Luis Obispo County”, and reserve your appointment now.

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